Send NPS surveys
Upload your customer list and send a simple satisfaction survey by email. Customers answer in seconds.
Turn customer feedback into revenue
Lose fewer customers. Sell more to the customers you already have.
CX Radar shows who is unhappy before they leave, what keeps customers loyal, and where repeat-sales opportunities are hiding — using automated satisfaction and NPS surveys.
Protect revenue, strengthen loyalty, and find reasons to sell again.
- Retain more customers
- Create more repeat-sales opportunities
- Act before dissatisfaction becomes lost revenue
Free trial • First survey in minutes • No specialist CX team required
Operations snapshot
NPS72
Responses148
Alerts6
Needs attention
35 customers reported recurring delays in customer support, and 23 are likely to look for a competitor unless the experience improves.
Customer support35 responses indicate recurring delays in service.
Risk
Happy buyers23 promoters may be ready for a referral request and a review request on Google or other platforms.
Opportunity
Business strength42 loyal customers are highly satisfied with delivery speed. Use this strength to increase sales and loyalty.
Opportunity
Customer satisfaction trend+12%
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Customer loss rarely starts with the cancellation. It starts with signals you can catch earlier.
CX Radar helps you find dissatisfaction before it becomes a refund, a lost sale, a negative review, or a customer choosing a competitor.
Protect revenue at risk
Identify detractors, negative comments, and satisfaction drops early enough to act before you lose the customer.
Receive the right report at the right time
Automatic reports follow the frequency included in your plan. Paid plans also receive Insight Reports prepared by our team, with opportunities, risks, and recommended priorities.
Sell again to satisfied customers
Discover what your promoters value, who may be ready to buy again, and where referrals or reviews can support growth.
How it works
Start a customer satisfaction or NPS survey in minutes.
CX Radar was created for business owners who need a practical way to understand customers without building a specialized CX team. The platform runs surveys intelligently and generates reports according to your plan; on paid plans, our team also prepares Insight Reports to support decisions.
1
Upload a customer list for the survey. Add a CSV or Excel list with names and emails.
2
Send the survey. Customers receive a short NPS-style question.
3
Track responses. See promoters, passives, detractors, comments, and trends.
4
Receive reports and specialized insights. Automatic reports follow the frequency included in your plan. Paid plans also receive human-prepared Insight Reports in the platform and by email.
Built for busy owners
You should not need to check another dashboard every day.
CX Radar sends automatic reports according to your plan frequency. On paid plans, our team also prepares Insight Reports from customer responses and delivers them in the platform and by email. Focus on customers at risk and opportunities that deserve action.
Start free and listen to my customersCustomer satisfaction surveys that show how to improve your business through your customers' eyes.
CX Radar is a customer satisfaction and NPS survey platform for small businesses that want to measure customer experience, collect feedback, strengthen loyalty, and turn responses into decisions. Understand why customers stop buying, identify retention opportunities, discover reasons to sell again to the same customer base, and receive insights from open-ended comments. Instead of waiting for negative reviews, cancellations, or lost revenue, listen to customers and act with clear data.
Simple pricing
Pay for real feedback, not unused seats.
Start with a free trial and discover customers at risk and repeat-sales opportunities. As you grow, move to a paid plan for more automation and human-prepared Insight Reports that help you sell more, strengthen loyalty, and lose fewer customers.
Starter
Start free trial
Start with a free trial
Run your first satisfaction or NPS survey, learn what customers think, and validate CX Radar before choosing a paid plan.
Free resources
Explore guides and tools
See how customer experience can affect your revenue
Use our free tools and practical guides to check the financial impact of customer experience on your business and simulate scenarios involving reputation gains, customer loss, retention, satisfaction, and service.
Ready to protect revenue and find your next customer opportunity?
Start with one survey. Find customers at risk and opportunities to sell again. Reports follow your plan, and paid plans add specialized Insight Reports.
Create your CX Radar account